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We have kept the last items you added in your shopping cart.
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We have saved the last items that you added to your basket.
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To continuously improve how we protect your personal data, we have updated our confidentiality policy. Find out more.
X
Hello,
We have kept the last items you added in your shopping cart.
Find them at any time and finalize your order.
Hello,
We have saved the last items that you added to your basket.
Sign in or create a personal area to find your basket and finalise your order.
To continuously improve how we protect your personal data, we have updated our confidentiality policy. Find out more.




PLACE DES TENDANCES PRIVACY POLICY

Last updated 15/06/2022 PLACE DES TENDANCES makes your personal data its utmost priority, and pours care and attention into protecting it. We draw on an approach based on trust, loyalty, integrity and transparency to ensure said data remains confidential. Below, you'll find our Privacy Policy in full: a document that outlines our practices in data processing and protection and the rights you enjoy with respect to personal data concerning you. Should you have any questions regarding your personal data, please contact us using the form (select «Customer Account» as the reason for contact, followed by «Manage My Personal Data») at the following address: https://www.placedestendances.com/fr/fr/contact

1. About us

The company Place des Tendances SAS, a simplified joint stock company with capital of 424,600 euros and headquarters located at 110 bis avenue du Général Leclerc, 93500 Pantin (France), registered with the Bobigny Trade and Commerce Register (RCS) under number 493 264 527, is the Data Controller for the data processed via the www.placedestendances.com, (« website ») hereinafter referred to as «the Website».

2. What is personal data?

« Personal data » refers to all information likely to make you identifiable, whether directly (such as your first name and surname) or indirectly (a phone number or log-in username, for example).

3. What personal data do we collect, and how do we use it?

In the paragraphs below, you'll find the following information:
• The processing purposes for which your personal data may be collected, meaning the primary aim for which we need to process your personal data, and the way in which the associated data is used.
• The personal data we collect for processing purposes;
• The legal basis governing the processing of your personal data, meaning the legislation that enables us to process your data;
• The retention period over which we store your personal data in our systems.


SETTING UP AND MANAGING AN ACCOUNT ON OUR WEBSITE

Why your personal data might need to be provided or collected

> Processing your order
> Enabling you to take part in private sales
> Allowing you to manage your subscription preferences (emails and text messages)
> Improving our understanding of our customers through reports and statistics, with a view to sending you communication that aligns with your preferences and interests
> Carrying out studies and compiling statistics
> Enabling you to manage your log-in details and password

What types of personal data do we process?

> Title, surname, first name
> Phone number
> Email address
> Date of birth
> Data surrounding whether or not you agree to receiving commercial prospecting material and contact preferences
> Mod's balance (for the Trendly loyalty scheme)
> Privilege or Premium status (for the Trendly loyalty scheme)
> Vouchers and discounts (for the Trendly loyalty scheme)
> Your Printania loyalty card number (if you upload your Printania loyalty card to our Website)
> Favourite brands
> Account registration date
> Payment methods
> Delivery address
> Billing address
> Order and returns history
> Country of residence
> Postal address and additional delivery details

What's the legal basis governing the processing of your personal data?

> Contract fulfillment
> Your consent (to receiving marketing/sales communications)
> The legitimate interests of the company Place des Tendances (in order to deepen our understanding of our customers and compile statistics)

How long do we keep your personal data?*1

For as long as is needed to provide our services


MANAGING, PAYING FOR, AND TRACKING ORDERS PLACED ON OUR WEBSITE

Managing and tracking orders:

Why might your personal data need to be provided or collected?

> Enabling you to place an order
> Processing and tracking your order, and ensuring it is fulfilled (if you placed items in your shopping basket without finalising or paying for your order), and delivering the product(s) in question to the address provided
> Handling returns
> Managing communications with you concerning your order
> Uploading invoices to your account
> Preventing and handling fraud and outstanding invoices on our Website: details of this end purpose are covered in the dedicated section below.

What types of personal data do we process?

> Title, surname, first name
> Email address
> Order number
> Order amount
> Details of the items purchased:Brand,Purchase Date, Model, Size
> Order history
> Order date
> Order status
> Postal address (address, postcode, town/city, country). We may also use the address saved to your account to suggest delivery to a local Printemps store or a pick-up collection point close to your home.
> Phone number
> Data concerning returns (reason for your return)

What's the legal basis governing the processing of your personal data?

> Contract fulfillment
> Our legitimate interest (to send you reminders concerning items in your basket, where your order has not yet been finalized)

How long do we keep your personal data?*1

For as long as is needed to provide our services

Handling payment for your order:

Why might your personal data need to be provided or collected?

Please note that payment details (bank card number/PayPal details/bank details) are not collected by us: they are collected directly by our payment service providers.

What types of personal data do we process?

> Bank details (cardholder name, card number, expiry date, three-digit security number)
> Payment methods (bank card, gift card, voucher, PayPal account, PRINTANIA payment card, three-instalment zero-fee payment, electronic payment)

What's the legal basis governing the processing of your personal data?

> Contract fulfillment
> Your consent (for storing your bank card in your e-wallet, making future purchases easier) )

How long do we keep your personal data?*1

> Once the transaction has been processed, your cards three-digit security number is not kept by our payment service provider
> Our payment service provider stores your card number, expiry date and cardholder name for no longer than 15 months following the transaction, for the purposes of handling cardholder complaints or claims.
> If you consent to your card being stored in your e-wallet, your bank details will be kept by our payment service provider until your consent is withdrawn and/or your bank card expires, and this for up to a maximum of five years.


UPDATING YOU WHEN ITEMS ARE UPLOADED TO OUR WEBSITE

What types of personal data do we process?

> Email address

What's the legal basis governing the processing of your personal data?

> Your consent ?

How long do we keep your personal data?*1?
For as long as is needed to provide our services?


UPDATING YOU WHEN AN ITEM YOU WISH TO BUY BECOMES AVAILABLE ON OUR WEBSITE

What types of personal data do we process?

> Email address?

What's the legal basis governing the processing of your personal data?

> your consent

How long do we keep your personal data?*1?
For as long as is needed to provide our services?


UPDATING YOU WHEN A NEW BRAND IS UPLOADED TO OUR WEBSITE

What types of personal data do we process?

> Email address
> Data on whether or not you agree to receiving commercial prospecting material

What?s the legal basis governing the processing of your personal data?

> Your consent

How long do we keep your personal data?*1?
For as long as is needed to provide our services?


ENABLING YOU TO SHARE YOUR WISHLIST OR A PRODUCT PAGE/GIFT A DIGITAL GIFT CARD

What types of personal data do we process?

> The wishlist/product page/digital gift card recipient's email address
> The wishlist/product page/digital gift card sender's email address
> Comment box
> For these purposes, we may need to collect personal data concerning third parties (the recipients of your wishlist/product page/digital gift card). This data will only ever be processed for the aforementioned purposes. With this in mind, you confirm that you have informed the third parties in question that their data will be sent, and that you have secured their prior approval.

What's the legal basis governing the processing of your personal data?

> Consent

How long do we keep your personal data?*1?

>We do not store email addresses provided for sharing wishlists/product pages/digital gift cards in our systems.


MANAGING YOUR NEWSLETTER SUBSCRIPTION ON OUR WEBSITE

Why might your personal data need to be provided or collected?

> Sending you newsletters
> Allowing you to manage your subscription preferences
> Improving our understanding of our customers through reports and statistics, with a view to sending you communication that aligns with your preferences and interests.?
> Carrying out studies and compiling statistics

What types of personal data do we process?

> Email address
> Phone number
> Title

Sur quelle base légale repose le traitement de vos données à caractère personnel ?

>Votre consentement
>The legitimate interests of the company Place des Tendances (in order to deepen our understanding of our customers)

How long do we keep your personal data?*1?

> For as long as is needed to provide our services


SENDING COMMERCIAL OFFERS AND/OR RUNNING COMPETITIONS

Why might your personal data need to be provided or collected?

> Rolling out promotional campaigns (informing you of sales events and special offers)
> Sending you emails or text messages, or using our Websites to share commercial information that may be tailored to your profile and the preferences selected in your account
> Running competitions and draws: including you as a participant, picking winners, awarding prizes, and more.

What types of personal data do we process?

> Title, surname, first name
> Email address
> Data on whether or not you agree to receiving commercial prospecting material
> Data used to organize, run and process competitions, draws, and all promotional campaigns (participation data, responses given, type of prizes, etc.)

What's the legal basis governing the processing of your personal data?

> Your consent
> The legitimate interests of the company Place des Tendances (in order to send commercial communications to existing customers*3)
*3Although we'd be sad to see you go, don't forget you can refuse all commercial communications by clicking on the unsubscribe button in our email footers, or by heading over to the ?What are your rights and how do you exercise them?? section
> Contract fulfillment (for taking part in competitions and draws)

How long do we keep your personal data?*1

> For as long as is needed to provide our services?


PERSONALIZED ADVERTISING

Why might your personal data need to be provided or collected?

> Showing/sending you personalized offers tailored to your preferences, needs, and interests

What types of personal data do we process?

> Title
> Browsing and analytics cookies
> Email address
> Order history
> Favourite brands

What's the legal basis governing the processing of your personal data?

> Your consent*

*You can disable targeted advertising by heading to our cookie management center to configure your cookie preferences for cookies related to targeted advertising. Please be aware that opting out of targeted advertising only means that you will no longer be sent advertising you have been specifically targeted for. It won't stop you seeing or receiving other types of non-targeted advertising.

How long do we keep your personal data?*1

> For cookies: 13 months after being stored
> For email addresses: For as long as is needed to provide our services?


CUSTOMER RELATIONSHIP FOLLOW-UP WITH OUR CUSTOMER SERVICE TEAM

Why might your personal data need to be provided or collected?

> Handling your phone conversations with our customer service team
> Handling your discussions via chat, the instant messaging service, or private message on social media
> Handling email exchanges
> Handling returns
> Handling claims/complaints
> Providing you with any information you need about our Website, items, and orders
> Handling online chats with our Personal Shoppers

What types of personal data do we process?

> Title, surname, first name
> Phone number
> Email address
> Reason for complaint/claim
> Order number
> Your message for our customer service team
> Account registration date
> Complaint/claim history (communication with our customer service team and associated dates)
> Order history

What's the legal basis governing the processing of your personal data?

> Contract fulfillment
> Consent (recording your phone conversations with our customer service team to improve the quality of our service)

How long do we keep your personal data?*1

> For as long as is needed to provide our services
> Period for which recorded calls are kept: 1 month
> Period for which email and chat exchanges with our customer service team are kept: 24 months


IMPROVING THE CUSTOMER EXPERIENCE ON OUR WEBSITE

Why might your personal data need to be provided or collected?

> Measuring the quality of our services
> Monitoring and improving our Website and bringing you personalized services and offers?
> Managing your contributions to our satisfaction surveys
> Enabling you to see our items worn

What types of personal data do we process?

> Title, surname, first name
> Email address
> Phone number
> Order number
> Data related to location (the IP address for the computer connected to our Website) in order to redirect you to your country's version of the Website
> Customer feedback (your thoughts on the items bought on our Website may be published on our Website, provided you agree to this ahead of time)
> Photos uploaded to social media along with our dedicated # (your photos of items bought on our Website may be uploaded to our Website, provided you agree to this ahead of time)
> Browsing data (performance cookies)

What's the legal basis governing the processing of your personal data?

> The legitimate interests of the company Place des Tendances
> Consent

How long do we keep your personal data?*1

> Period for which satisfaction surveys are kept: 24 months
> Cookies: 13 months after being stored


DEEPENING OUR UNDERSTANDING OF CUSTOMERS

Why might your personal data need to be provided or collected?

> Conducting aggregate statistics studies (non-personally identifiable), drawing up reports, customer segmentation and control indicators
> Building up your profile using data concerning your online browsing activity (cookies, browsing data, audience measurement, etc.)
> Analyzing email behavior (emails opened, clicks)
> Adding to your profile when you make a purchase using information from your account or loyalty card

What types of personal data do we process?

> Title, surname, first name
> Postal address
> Email address
> Phone number
> Account registration date
> Date of birth
> Country of residence
> Language
> Date of orders
> Number of orders
> Order frequency
> Products ordered
> Brand ordered
> Order amount
> Browsing data (browsing and performance cookies)
> Email and text message usage data

What's the legal basis governing the processing of your personal data?

The legitimate interests of the company Place des Tendances

How long do we keep your personal data?*1

For as long as is needed to provide our services?


MANAGING YOUR RIGHTS ON OUR WEBSITE

Why might your personal data need to be provided or collected?

> Handling all requests for information, and requests to delete, rectify, access, oppose, or restrict processing for your data, as well as any request to exercise your right to data portability.
> Handling your requests to unsubscribe from and opt out of our newsletters and commercial prospecting

What types of personal data do we process?

> Title, surname, first name
> Phone number
> Email address
> Date of birth
> Data used to manage your account
> Data on whether or not you agree to receiving commercial prospecting material and contact preferences
> Mod's balance (for the Trendly loyalty scheme)
> Privilege or Premium status (for the Trendly loyalty scheme)
> Vouchers and discounts (for the Trendly loyalty scheme)
> Your Printania loyalty card number (if you upload your Printania loyalty card to our Website)
> Favourite brands
> Account registration date
> Payment methods
> Delivery address
> Billing address
> Order and returns history
> Country of residence
> Postal address
> Your exchanges with our customer service team

What's the legal basis governing the processing of your personal data?

> Legal obligation

How long do we keep your personal data?*1

Three years from the date on which a definitive response to the request is given


PREVENTING AND HANDLING FRAUD AND OUTSTANDING INVOICES ON OUR WEBSITE

Ensuring security for our Website

> Ensuring security for our Website
> Protecting transactions against fraud In order to do so, we use an internal fraud management system as well as a solution provided by a third-party provider to detect all instances of fraud and ensure that payments are made by you or any individual you may have authorized to do so

What types of personal data do we process?

> Cardholder name
> Bank card number (four last digits only) and payment method
> Transaction IP
> Content of basket
> Order history
> Delivery method
> Complaint/claim history
> Brand purchase
> ID (ID documentation is deleted following verification)

What's the legal basis governing the processing of your personal data?

The legitimate interests of the company Place des Tendances

How long do we keep your personal data?*1

Your data is stored by our payment service provider for as long as is needed for the latter to fulfil its given purpose

Printania fraud management: data kept for as long as is needed for the purpose to be fulfilled


USE OF SOCIAL MEDIA-GENERATED CONTENT

Why might your personal data need to be provided or collected?

> Promoting our products and services
> Better understanding your needs and expectations
> Compiling (aggregate) statistics

What types of personal data do we process?

> Usernames and public information
> Information sent to our Website by private message
> Content of social media post

What's the legal basis governing the processing of your personal data?

The legitimate interests of the company Place des Tendances

How long do we keep your personal data?*1

For as long as is needed to provide our services


ONLINE BROWSING AND COOKIES ON OUR WEBSITE

Why might your personal data need to be provided or collected?

When you browse our Websites, we use cookies and similar technology (hereinafter referred to as «Cookies»*3) with a view to:

> Improving the browsing experience
> Understanding the way in which you interact with us
> Tailoring advertising to your browsing habits
> Measuring audience/traffic to our Websites

For more information on Cookies and to configure what Cookies are stored on your device, please check our cookie management center.

What types of personal data do we process?

> Browsing cookies
> Performance cookies
> Functionality cookies
> Targeted advertising cookies

What's the legal basis governing the processing of your personal data?

> The legitimate interests of Printemps companies (for necessary cookies, needed to browse our Websites)
> Consent (for all other cookies)

How long do we keep your personal data?

13 months after being stored
*1Independently from processing your personal data for the period strictly needed for the corresponding aforementioned purpose, we may keep some personal data concerning you for a longer period in order to fulfil our legal obligations (as an example, we are required by law to keep invoices for a ten-year period). In addition to this, some of your personal data may occasionally be kept for longer if said data is a necessary part of legal proceedings, or for the period of time during which we may be held liable following the processing of your data, in line with the regulations in force. In these cases, your data will be stored and protected with restricted access. Said data will be deleted once the time-frame for potential action for each case has expired, or when the legal retention period expires.
*2 Email/text message activity refers to non-responses when contacted by email or text message, meaning failing to click on a hypertext link contained in an email or text message.
*3Cookies are small text files that are stored on your device (computer, tablet, phone) when you browse websites.


4. How do we collect and receive your personal data?

Your personal data may be collected:

> Directly when you fill in our data-colleting forms and questionnaires on our Website.
> Indirectly, via browsing data from your devices (for example using cookies to understand how you browse our Website), on Place des Tendances dedicated social media pages, when you link your Printania loyalty card to our Website.

Upon sharing a wishlist or product page, for example, the sender may share details of third parties (the recipients of the wishlist or product page), provided they have secured said third party's prior agreement to do so.

When we collect personal data from you directly, we flag up all required fields: this is data we need in order to provide you with the service in question, or to give you access to a given feature. If you would prefer not to complete these fields, it may impact on our ability to provide you with the desired services and products, or may affect your ability to access all our Website's features.


5. Where is your data shared?

- The company Place des Tendances and the various services mandated by said company work together to fulfil each of the purposes detailed above, and may have access to some or all of your personal data, and in particular:

> Authorized staff from the Information Systems department,
> Authorized staff from the Marketing department,
> Authorized staff from the Customer Service department,
> The Sales and Logistics teams,
> Authorized staff from the Legal department,

From our Website, you can access PRINTANIA services and tap into a host of advantages and benefits. As a result, when you enter your PRINTANIA card number into our Website to link your Place des Tendances account to your PRINTANIA card, Place des Tendances subsidiary Printemps SAS also receives your personal data as part of the loyalty scheme process.

- Your personal data may be shared with the service providers that the company Place des Tendances calls on to provide services with a view to the aforementioned purposes, such as:

> Our hosting providers tasked with storing all your data and providing technical support and maintenance
> Our payment security and management providers tasked with handling the payments you make on our Website
> Our delivery providers tasked with delivering the products and services you order (such as couriers and postal services)
> Our logistics providers tasked with storing, preparing, and delivering our products, and handling returns
> Our customer service management providers
> Our providers tasked with conducting analytics and segmentation, web analytics, commercial and marketing studies, and personalized advertising campaigns
> Authorized departments within Place des Tendances' technical and financial service providers

We choose each and every one of our service providers with the greatest of care based on their expertise in data confidentiality and security. All are required to comply with regulations applicable to sub-contractors and personal data. To this effect, all these recipients of your data are bound by contracts that ensure they have the level of security needed to protect your data, and all are sent precise, specific instructions for how your data is to be processed. Furthermore, we only ever provide them with the information they need to fulfil their service(s).

- We may send third parties some personal data (such as your email address) or some of your non-personally identifiable data (such as socio-demographic data and buyer profile, cookies or technical identifiers) without making it possible for them to identify you by name, and this for targeted advertising purposes on third-party websites. The legal basis for this type of data processing is the legitimate interests of the company Place des Tendances. In this context, your data is processed by the third party in question, with the latter serving as Data Controller and bound by their terms and conditions and privacy policy. The third party in question must ensure you consent to receiving said commercial communications ahead of time. We advise you to read through these third parties? privacy policies before agreeing to share your data with them.You have the right to decline targeted advertising directly by configuring your account on the third parties websites.

- We may send social media platforms some personal data (such as your email address) or some of your non-personally identifiable data (cookies) without making it possible for them to identify you by name, and this for targeted advertising purposes on social media (for more information, check the «Social Media section»). This data is especially used for matching, flagging you as a Place des Tendances customer and showing you personalized advertising, or targeted advertising tailored to your interests on social media. The legal basis for this type of data processing is the legitimate interests of the company Place des Tendances. You have the right to decline this targeted advertising directly by configuring your user account on the social media platforms.

- We may share some of your personal data with our digital marketing partner in order to link up your various devices (computers, phones, etc.) and provide you with a seamless across-the-board experience on each of the different devices you use to browse our Website. To find out more about this multi-device integration policy or to opt out of it, head over to https://www.criteo.com/privacy/

Other parties may also be sent some or all of your personal data depending on their degree of authority and the end purpose:

- Police forces and judicial authorities, notably in the event of court orders or warrants?

- If we assign or transfer some or all of our company or assets, such as in the event of a sale or acquisition, we may share your personal data with the potential buyer of said company or assets. Consequently, the buyer will serve as the new Data Controller, and their privacy policy will govern how your personal data is processed. Furthermore, we hereby inform you that this type of operation may legitimately result in upstream audits undertaken by professionals and conducted in line with appropriate security measures and guarantees that ensure confidentiality and privacy for the data accessed. Should assets belonging to us and containing your personal data be effectively transferred or assigned, we shall roll out information processes guaranteeing you remain able to exercise your rights over your personal data.


6. Automated individual decision-making

The personal data collected on our Website may be processed by automated means in order to secure the transactions that take place on our Website and protect them from fraud and misuse, thereby ensuring you enjoy high-quality service and secure payments. To do so, we employ an internal solution that uses an algorithm to determine the risk of fraud level for each order. This process may include a human-operated step, in which the final decision is made by a member of staff.


7. Profiling

When we send you communications or display personalized content based on your interests and preferences, we may use some analytical techniques known as «profiling» (defined as any type of automated data processing in which data is used to assess some personal aspects linked to a natural person, for example to analyze or forecast aspects of their financial circumstances, their personal preferences, their interests, or their needs). This means that we may use the personal data given in the table above (particularly age, purchase history, browsing details, etc.) to analyze and forecast your personal preferences and/or interests, in order to show you products that we think might interest you.

In some cases, you have the right to oppose your data being used for «profiling» purposes. To exercise this right, head over to the « What are your rights and how do you exercise them ? » section.

You can unsubscribe from the newsletter at any time and at no cost.


8. Social media

Place des Tendances has a number of social media accounts on platforms such as Facebook, Twitter, Pinterest and Instagram, YouTube, TikTok, and LinkedIn.

Please be aware that information linked to your browsing activity (pages visited, products viewed, product category viewed, products purchased and purchased product category) is collected by social media platforms for their own use in targeted advertising, via cookies that are stored on your device when you browse our Website. This processing is based on the consent you give when you accept cookies. You may withdraw your consent at any time by changing your preferences and settings in your browser (see browser cookie management walk-throughs below) or in our cookie management center.

Furthermore, we may collect some personal data and information linked to your activity on our Website's social media for our own use, in particular photos of our products that you share using the dedicated #. We may use your photos on our Website, subject to your prior approval and consent.

We may also use this data for the purposes of statistical analytics (measuring audience/traffic to our pages) and for advertising purposes, and for improving our customer relationships and the advertising we show you, thereby bringing you a personalized user experience.Please note however that we will never publish content on your Facebook profile. This Privacy Policy governs the processing of data sourced from the company Place des Tendance social media pages. The company Place des Tendances is not, however, responsible for any later use that may be made of your data by social media platforms for their own purposes. With this in mind, we advise you to check the privacy policy for each of the social media platforms used by Place des Tendances, particularly for information on your rights and the settings to use for configuring your social media accounts.

Please be reminded that all content posted to social media is accessible to the general public. As a result, we recommend you proceed with caution when sharing some information (such as financial details and postal address). We cannot be held responsible for any personal data you may share on one of our social media pages, and we advise you not to share this type of information.


9. Where is your personal data stored?

Your personal data is hosted on servers belonging to a service provider located in France or Europe.

Personal data may, however, occasionally be shared with service providers based in countries outside the European Union, with protection levels that differ from those in practice inside the European Union.

Should this be the case, we provide a contractual framework on the basis of which your data is shared, drawing in particular on standard contractual clauses taken from the European Commission, and requiring the recipients of your data to implement the measures needed to guarantee the same level of protection as that imposed by European regulations on personal data.


10. What are your rights and how do you exercise them?

Your rights

In compliance with the personal data protection regulations in force, you have the right to contact the company Place des Tendances to exercise the following rights:

The right to be informed of data processing

You have the right to clear, comprehensible, precise, and easily accessible information concerning how we process your personal data, and how you might exercise your rights. You?ll find all this information in this Privacy Policy.

The right to access your personal data

You have the right to ask the company Place des Tendances whether it has personal data concerning you, and to ask us to share this data with you, subject to some restrictions:

- We have the right to not process your request should it be manifestly unfounded, excessive, or repeated.

- We have the right to not process your request should it infringe on a third party's rights and freedoms (you can only make a request for your own personal data, and your request cannot breach copyright or business confidentiality).

Please note that we are entitled to request reasonable payment should providing you with said information result in high administrative costs.

The right to rectify your personal data

You have the right to request that inaccurate or incomplete information concerning you be rectified.

You may exercise your right to rectify your data as follows:

- Get in touch using the contact details below.

- If you have an account, you can edit your details in the «My Account» section.

The right to erase your personal data (or the «right to be forgotten»)

In some cases, you have the right to request that the company Place des Tendances erase personal data concerning you. Please note that the right to erase your data may be denied in some cases, notably if an order is still pending or being processed (we will need to wait until your order has been delivered before erasing your data), or if we are obliged to keep your data for legal reasons (such as the obligation to keep invoices or to store your data for legal processes) or legitimate reasons (such as data used for aggregate statistics).

The right to opt out of commercial prospecting and some profiling

You can unsubscribe or opt out of receiving commercial/marketing offers from the company Place des Tendances at any time, following the steps outlined in our communications (by clicking on the unsubscribe link in the footers of the commercial materials we send you), or by following the processes described in this Privacy Policy.

If you would like to opt out of profiling, please get in touch with us using the contact details below.

The right to withdraw your future consent for consent-based data processing

You have the right to withdraw your consent to your personal data being processed if the processing in question depends on your consent. Please note that withdrawing your consent only applies to future processing, and cannot call into question the legitimacy of consent-based data processing carried out before your consent was withdrawn.

The right to restrict how your data is processed

You have the right to request that restrictions apply to how your personal data is processed. Consequently, this data will be processed minimally: we may keep your data, but we will not be able to use or process it. This right applies in specific cases set out in the General Data Protection Regulation.

The right to data portability

You have the right to recover some of your personal data in a readable file format with a view to storing it elsewhere or easily transferring it to another database in order to reuse the data for other purposes. Please be aware that only portable personal data (reusable data) will be shared with you in the context of you exercising this right. Furthermore, this right only applies if your personal data is processed using automated means (making physical files exempt), and based on your prior consent having been given, or in the context of us fulfilling a contract with you.

The right to issue instructions on how your data is processed after your death

You have the right to provide general guidelines (to a trusted CNIL-certified digital third party tasked with drawing up guidelines for all the deceased party's data) or specific instructions (to the Data Controller, exclusively for instructions concerning the processing of some specific data) concerning how your personal data is kept, erased and shared after your death.

The right to file a complaint with a supervisory authority

Should you be unsuccessful in exercising your rights, or should you wish to report breaches of the rules on protecting your personal data, you have the right to file a complaint with France's National Commission for Data Protection and Liberties (the CNIL).

How do you exercise your rights?

To contact the company Place des Tendances in order to exercise the aforementioned rights, please fill in the form (select « customer Account » as the reason for contact, followed by « Manage My Personal Data/Edit My Account/Delete My Account ») at the following address: https://www.placedestendances.com/fr/en/contact

The right to configure or disable cookies

You have the option of configuring or deleting cookies from your computer, phone, or device when browsing our Website via our cookie management center.

You can also choose to directly block cookies from being stored on your computer in your browser's server settings.

For more information on this and the steps to follow, click here: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Please note, however, that your browsing experience on our Website may not be optimal as a result.

The process for clearing cookies varies by browser.

For Google Chrome, check here for the steps to follow:
https://support.google.com/chrome/answer/95647?hl=en-GB

For Mozilla Firefox, check here for the steps to follow:
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

For Internet Explorer, check here for the steps to follow:
https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

For Safari, check here for the steps to follow:
http://safari.helpmax.net/en/privacy-and-security/managing-cookies/

Your preferences

You can change your subscription preferences for commercial/marketing communications sent by Place des Tendances, and how you receive them, at any time in your account.

Changes to our Privacy Policy

We may occasionally need to modify this Privacy Policy, in particular to align with all changes in regulations, jurisprudence, editorial lines, and technical guidelines. We recommend you check back regularly to read up on any changes or updates that may have been made to this policy.