To continuously improve how we protect your personal data, we have updated our confidentiality policy. Find out more.
Returns & exchanges
Returns extended to 45 days
Between family Christmases, New Year's Eve celebrations, vacations and raclette parties, we know it can be tricky to get your returns in on time. That's why Place des Tendances is extending the return period during the festive season, for a headache-free Christmas! Returns will be extended to 45 days from November 22. Shop for your Christmas gifts with peace of mind!
Here's how:
Log in to your account to request your return.
The usual return conditions apply to all orders placed after December 21.
Alfred and our gift experts
Need help with your order
or advice on finding the perfect gift?
or advice on finding the perfect gift?
Meet Alfred and our gift experts, dedicated to helping you with your preparations and ready to answer all your questions!
Alfred, after-sales expert at your service
For all after-sales questions, contact Alfred directly at alfredavotreservice@placedestendances.com. He'll take care of your orders for a carefree Christmas!
Our gift experts
Talk to our Fashion & Trend ambassadors for personalized recommendations for your Christmas shopping.
Paiement en 3x sans frais
Gift Card
Short of ideas for pampering your loved ones?
Opt for the gift card: the pleasure idea that always works!
Opt for the gift card: the pleasure idea that always works!
You learn at the last minute that a distant cousin will be attending the festive season and you haven't planned anything for him? Don't panic, we've got the solution: a gift card. This way, your cousin can make his own choice, and you're sure to please him!
