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Returns & exchanges

Returns extended until January 7, 2025
Between family Christmases, New Year's Eve celebrations, vacations and raclette parties, we know it can be tricky to get your returns in on time. That's why Place des Tendances is extending the return period during the festive season, for a headache-free Christmas! Returns will be extended until January 7, 2025 from November 25. Shop for your Christmas gifts with peace of mind!

Here's how:
Log in to your account to request your return.
The usual return conditions apply to all orders placed after December 25.

To find out more about returns and exchanges, click here

Our customer service and our gift experts

Need help with your order
or advice on finding the perfect gift?
Meet Alfred and our gift experts, dedicated to helping you with your preparations and ready to answer all your questions!

Alfred, after-sales expert at your service

For all after-sales questions, contact Alfred directly at [email protected]. He'll take care of your orders for a carefree Christmas!

Our gift experts

Talk to our Fashion & Trend ambassadors for personalized recommendations for your Christmas shopping.

Paiement en 3x sans frais

An Enchanted Christmas, Light and Delightful!
At Place des Tendances, we've thought of everything to make your holidays special. Explore our flexible payment solutions designed to provide a stress-free shopping experience tailored to your needs. The Christmas of possibilities begins here!
To learn more about our payment options, click here.

Gift Card

Short of ideas for pampering your loved ones?
Opt for the gift card: the pleasure idea that always works!
You learn at the last minute that a distant cousin will be attending the festive season and you haven't planned anything for him? Don't panic, we've got the solution: a gift card. This way, your cousin can make his own choice, and you're sure to please him!
Discover